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Knowledge Base

Knowledge Base

Knowledge Base

Order Processing Times

 

At virteche.com, we strive to process and deliver all orders as quickly and efficiently as possible. Below is a breakdown of the expected processing times for each type of service we offer.


VPS Orders (Standard Shared CPU)

Most VPS orders are delivered instantly after your payment is confirmed.

Once payment is processed, your server will be automatically created and details will be emailed to you immediately. In rare cases where manual review is required, setup may be delayed slightly.


VDS Orders (Dedicated CPU Cores)

Orders for Virtual Dedicated Servers (VDS) are usually completed within 24 hours.

Because VDS machines are allocated with dedicated CPU threads and require customized provisioning, they are manually reviewed before deployment. If there is any unexpected delay, our support team will notify you.


Dedicated Server Orders

Processing times for dedicated servers vary based on stock availability:

  • In-stock servers: Typically delivered within 1–3 business days after payment.

  • Custom-built servers: Typically delivered within 5 business days, depending on hardware restocking and data center coordination.

Our team will provide status updates by email if any delays are expected.


Need Help or an Urgent Setup?

If you have a time-sensitive project or need your server urgently, please reach out to our support team after placing your order.
You can open a ticket or email us at support@virteche.com, and we’ll do our best to prioritize your request where possible.

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